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TCF Website

TCF LogoAt Mortgage Introducer we’re pleased to support, a FREE website designed to offer intermediaries practical, user-friendly guidance on the FSA principle of treating customers fairly (TCF).

TCF Info provides free-of-charge plain English guidance and downloadable templates/ checklists on TCF, including:

TCF Info’s free quarterly e-newsletter will keep you updated on TCF developments relevant to the mortgage industry and TCF Info website content updates, while the section News, hot topics and events offers a round-up of current and recent news stories, providing links to relevant websites and key TCF events.

Remember: From December 2008 TCF became ‘business as usual’ – this means that all firms selling mortgages must be able to demonstrate to the FSA that they are consistently treating customers fairly.

To find out how TCF Info can help you demonstrate your TCF regulatory obligations go to