Treating Customers Fairly

Welcome to the Mortgage Introducer ‘Treating Customers Fairly’ section, dedicated to helping you apply the Financial Services Authority’s regulatory guidelines to your businesses practices in time for the March and December 2008 deadlines.

The section contains the latest TCF news and features, in addition to links to FSA-approved resources.

TCF news

Brokers back TCF ‘name and shame’

5 April, 2008

The majority of brokers believe the Financial Services Authority (FSA) should be more transparent about which firms fail to comply with ‘Treating Customers Fairly’ (TCF), according to research by Pink Home Loans.



TCF in depth