Legal & General Surveying Services has appointed Paula Matthews as strategic account marketing director.
Matthews (pictured right), who joined the company at the end of April, will lead LGSS’ client services team developing strategic business client relationships and accounts, as well as oversee the business’ marketing activity.
The role includes LGSS’ broader relationships with industry stakeholders in the lending as well as survey and valuation operations.
She was previously at Lloyds Banking Group plc and over the last two years was a local director, responsible for managing a large branch network to meet customers’ financial needs across a broad range of products.
Kevin Webb, managing director of LGSS, said: “We are thrilled to have Paula join us. She brings all the benefits of an extensive career in banking to LGSS. Her experience of retail banking, delivering excellent customer service and ensuring fair outcomes for consumers, as well as her knowledge of operational risk management in a lending environment are a perfect complement to our management team.
“Her previous roles at Lloyds Banking Group give a huge understanding of the issues faced by our clients and will play a fundamental part in shaping our business going forward. Her appointment means we can offer even more strategic thinking to clients trying to meet the opportunities and challenges of lending in a rapidly changing and demanding environment.”
Matthews added: “LGSS has always been at the forefront of innovation as the survey and valuation market continues to evolve. I am excited to be joining the market leader. LGSS is the property risk partner for lenders and valuations firms, we are a partner that challenges, adds value and really delivers.”