LV= has appointed a technical claims manager in Andy Parker.
Parker will lead the protection claims team from the insurer’s office in Exeter.
Parker has joined from AXA Global Life where he was senior underwriter, based in Paris.
Before that he spent 22 years with Britannic Assurance where he focused on managing the new business, underwriting and technical claims team.
Myles Rix, managing director, LV= Protection said: “We continue to look at ways in which we can improve our processes to ensure the best outcome for customers in their time of need.
“Andy’s appointment to our claims team is significant, he brings a wealth of knowledge and his experience in both claims and underwriting will be of considerable value.
“I am confident he will add to the ongoing success of the LV= claims proposition, helping us achieve our goal of providing a fair, fast and easily accessible claims process for both customers and advisers.”
In 2015 LV= paid out the equivalent of £1m a week in claims.