Shawbrook Bank’s residential mortgage team has completed its first application since introducing e-signatures in five working days with master broker The Loan Partnership.
The service allows customers to read and sign their documentation in real-time, eliminating up to three days tied up with the traditional postal method.
It was developed in part to make applying for seconds easier for customers.
Maeve Ward, managing director of residential mortgages, said: “I am thrilled that our first application using the new E-Signature service completed so smoothly and quickly.
“It shows that our commitment to constantly improving the customer journey through the latest technology combined with a talented team is a winning formula.”