A day on our ‘virtual’ intermediaries’ desk
Peter Izard is business development manager at Investec Private Bank
Our day begins at 8am, after most of the team have started their morning with exercise and a hearty breakfast to get them in the right frame of mind for the day ahead.
Although we’re working from home, we have an important role to play in providing lending options for current and prospective clients at this challenging time.
Fortunately, we were already well-equipped with digital tools for flexible working, and the team is able to work efficiently and communicate with brokers and clients via video conference calls.
The current market is volatile, so we monitor government updates and discuss changes which may impact our clients, colleagues or the broker community, on a daily basis.
We’re also taking the time to join webinars about the economy, housing market and wider outlook to make sure we’re as informed as possible and can share our knowledge.
We stay in touch with our Investec colleagues on Microsoft Teams, and the friendly banter keeps morale high. We’re trying to stay positive and look ahead so we’ll be prepared in the months to come.
Until then, business continues during these extraordinary times.