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AMI: Market reopening does not mean a return to normality

Jessica Bird

May 14, 2020

Robert Sinclair AMI

Although many parts of the housing market are in the process of reopening, following government’s easing of lockdown restrictions, the process of finding and moving into a new home will not simply return to normal, according to the Association of Mortgage Intermediaries (AMI). 

Robert Sinclair (pictured), chief executive of the AMI, said: “This does not represent a return to normality.

“The process of finding and moving into a new home will need to be different, given those involved in the process will have to adapt practices and procedures to ensure that the risk of the spread of coronavirus is reduced as far as possible.

“However, it does signal that firms involved in new build sales and advice, estate agency, valuations, conveyancing and removal as well as mortgage advice can open and transact.”

As the majority of mortgage advice can be undertaken from home and via the telephone, the AMI has said that staff should continue to work remotely wherever possible.

For those who are unable to work from home, returning will mean working in a vastly different way compared to pre-lockdown norms.

Sinclair added: “Adherence to social distancing and the highest safety standards will be absolutely paramount and all precautions will be taken to protect people viewing property.

“We also have new industry guidance covering estate agents, valuations and moving which has been developed to ensure we keep people as safe as possible in the process.

“Getting physical valuations and removals back makes a big difference, but we all have a role to play in ensuring everyone acts responsibly.”


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