Brokers turn non-vanilla clients away
But such non-standard cases are on the rise, as brokers see an average five non-standard clients per month.
Steve Griffiths, head of sales and distribution at Kensington, said: “Brokers are pressed for time and need to focus on building their businesses but there are alternatives to simply rejecting cases which look too complicated.
“That is why in the coming weeks Kensington will be investing in ways to help brokers identify and place specialist cases.
“Specialist lenders such as Kensington have the experience of more than 20 years in business and can offer a range of solutions for complex cases.”
Around 37% of brokers direct clients to specialist lenders while 17% refer cases to a packager.
The other 36% looks for alternative lenders on their own sourcing system.