Category: Protection

Advisers can access the CPD resources through the Paymentshield Adviser Hub.

income protection

Mutual providers paid out on 19 of every 20 income protection claims in 2019.

The underwriting initiatives are designed to help advisers.

ppi complaints

This is compared with 3.7 million complaints in the first 10 months.

vitality wellbeing

The campaign includes ‘Vitality Ambassadors’, including sporting figures such as Dame Jessica Ennis-Hill, Johnny Wilkinson and Tracey Neville, sharing their lives in lockdown.

The integration aims to save advisers time on administration, allowing them to focus on delivering valuable advice to clients.

protection policies

As the crisis continues, many clients may consider cancelling their protection policies due to financial concerns

online events

The company’s National Training Event, originally set to take place in June, has been postponed to May 2021.

This event is aimed at helping advisers stay on top of market changes, and providing help, support and guidance during the current lockdown.


The increase was partly driven by a 75% increase in the volume of payment protection insurance (PPI) complaints received, from 2.12 million to 3.71 million.