Clever Lending has launched a new online portal as it looks to speed up its customer processes.
The portal allows registered brokers to submit their specialist lending enquiries at any time from any device.
Sam Kirtikar, CEO of Clever Lending, said: “Clever+ will not only support brokers and make their lives simpler when it comes to specialist lending enquiries, but also ensure they know earlier in the process whether an option is available or not.
“It offers a wealth of benefits that will increase efficiency, information gathering abilities and improve the product selection process.
“Technology plays a huge role in our industry, whatever area you specialise in, and this must be embraced.
“It won’t replace the personable service we provide but will compliment it by capturing data more quickly and accurately to aid the decision process.
“Clever+ is a cog in the journey to simply support both parties.”
As well as providing a multi-platform enquiries function Clever+ allows for 24/7 case tracking an application documents upload facility and receive the ability to receive case updates by text and email.
Kirtikar added: “Specialist lending is an advice-rich area which requires expertise and product knowledge.
“Mortgage brokers can’t be expected to know all the specialist products that are outside their day-to-day areas of advice.
“With products always developing, it is imperative the consumer journey is more efficient by collating information accurately as early as possible and we support brokers to find the right solutions. Clever+, if embraced by intermediaries, will ensure this part of the process is smoother.”
Brokers who are already registered with Clever Lending have been automatically registered on Clever+ and have been emailed their login details.