Comparethemarket.com suspends income protection comparison

Ryan Fowler

March 18, 2020

Comparethemarket.com has temporarily suspended its income protection comparison service as providers withdraw from the market. 

Following the outbreak of coronavirus (COVID-19) in the UK some providers have decided to stop offering products.

Anna McEntee, director of insurance at comparethemarket.com, said: “Due to the outbreak of coronavirus (COVID-19), some income protection insurance providers have decided to stop offering insurance or are reviewing the basis on which they will offer it, with the potential for coronavirus related exclusions to be introduced.

“At comparethemarket.com, our priority is to ensure that our customers can be confident that the product they purchase is going to meet their requirements.

“In order to protect our customers we have therefore decided to temporarily stop offering income protection quotes via our website during this period of uncertainty.

“We will resume income protection comparison as soon as we can be sure that the prices presented will meet the needs and expectations of our customers.

“We will be informed by government advice and continue to work closely with our insurance partners on this issue. Other life insurance products are not impacted.”

Yesterday British Friendly added a coronavirus exclusion to its policies. Read more here.


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