Dudley Building Society has achieved its most successful year, reporting record volumes of lending of £92.6m in 2018/19, up from £82.9m in the previous year.
A pre-tax profit has been reported of £1.6m.
Jeremy Wood (pictured), chief executive of Dudley Building Society, said: “I am delighted with the progress we have made in the last year with record lending and increased profitability.
“The society’s success also coincided with our 160th anniversary and on top of the headline figures we continue to grow as a business, as can be seen by the increase in our workforce from 89 to 110 during the year.
“I am particularly proud of the efforts of all of our staff, which was highlighted by the award of Customer Service Champion at the British Bank Awards in March.
“The society remains committed to its lending distribution strategy through the intermediary sector. Our belief in the primacy of whole of market advice from qualified professional advisers has been more than justified as can be seen from our increasing lending figures.
“The society will continue to thrive and progress with continued system development, process enhancements and growing employee skills, ensuring we deliver the kind of products and services for our members and business partners for years to come.”