FCA hires chair of its Financial Services Consumer Panel

Michael Lloyd

February 19, 2019

The Financial Conduct Authority (FCA) has appointed Wanda Goldwag as chair of the independent Financial Services Consumer Panel, effective from 1 March 2019 for an initial three-year term.

Goldwag will be the public face of the panel, leading and giving strategic direction by representing the panel’s views to the FCA board and to the senior staff within the FCA, while she will represent the panel outside the FCA. She a succeeds Sue Lewis, who waschair for a total of five and a half years.

Charles Randell, FCA chair, said: “The Consumer Panel plays a vital role in ensuring that the FCA hears the voice of consumers. I am sure that Wanda will continue the important work of the Panel and I look forward to working with her in her new role.

“I would like to thank Sue for her contribution to the work of the Panel and also Mark Chidley, who stood in as interim Chair for two months.”

Goldwag added: “The Panel plays a significant part in ensuring the FCA meets its objectives – and particularly to secure an appropriate degree of protection for consumers – and I’m looking forward to meeting regularly with the Chair and Chief Executive of the FCA to promote consumer interests.

“Sue Lewis was a very strong consumer champion and will be a hard act to follow but I am excited about the challenge of exerting influence on the future shape of financial conduct regulation in the UK.”

The Financial Services Consumer Panel is an independent statutory body set up to represent the interests of consumers in the FCA’s development of policy.

It works to advise and challenge the FCA from the earliest stages of its policy development to ensure the regulator takes into account the consumer interest.

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