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Future accused of slowing down mortgage application process

Ramesh Sharma

June 1, 2004

Broker Steven Thomas said: “I submitted two cases to Future a month ago and since then I have been told on five or six occasions the survey has been either booked or not booked. It is impossible to talk to a senior member at the company and as a result the client is obviously suffering.

Broker Steven Thomas said: “I submitted two cases to Future a month ago and since then I have been told on five or six occasions the survey has been either booked or not booked. It is impossible to talk to a senior member at the company and as a result the client is obviously suffering.


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