Leeds Building Society has appointed Nick Young as its director of business transformation, focusing on simplifying processes to help his members and colleagues improve.
Young has a background in commercial management and strategic change delivery. He joins the society from Lloyds Banking Group customer products team where he was responsible for successfully delivering a number of high-profile change initiatives across the savings and personal current account businesses.
Young said: “Leeds Building Society is a successful independent building society with a clear and sustainable growth strategy.
“I’m looking forward to working for an organisation committed to investing in the long-term interests of the society for the benefit of our growing membership.”
Richard Fearon, deputy chief executive officer, said: “Nick’s appointment illustrates our customer focus and he will further enhance our service to members across all channels.
“Nick has a strong track record and background in financial services and I’m sure he will have an instant impact within our commercial division, benefitting members and colleagues alike.”