Making things eligible

Rameez Zafar

April 17, 2019

Rameez Zafar, chief executive and co-founder of Eligible 

The FCA’s new consultation paper suggests major changes to their current lending rules and guidance. The FCA didn’t think it was quite right that consumers who had clearly shown that they could make a higher payment, should be prevented from making a lower payment. At Eligible, we agree.

What does this mean?

The FCA has suggested that a new lender be allowed to carry out a modified affordability assessment, if the consumer is eligible. To be eligible, the consumer must have a mortgage, have made all their payments and not want to borrow more.

Why should I care?

The proposed changes help consumers pay lower prices for their mortgage. They also help consumers remortgage.

If they go through, the changes will unlock consumers with inactive lenders and unregulated entities. The FCA estimates that there are 500,000 eligible consumers, who will be notified about being able to move products in-line with the proposed rules.

A better switching process means another 150,000 – 200,000 consumers per year will benefit. An easier remortgage process will help consumer apathy. We know from talking to 100s of consumers that when it comes to mortgages, even a little easier helps a lot.

We believe that the proposed changes could have a big impact on remortgages. Also, that they’re a great opportunity to revisit customers who could gain from product mobility.

Watch this space…

  • Definition of more affordable could extend to the reversion rate
  • Home movers could benefit from modified affordability
  • Expect a new wave of products with discounted or no arrangement fees
  • Expect longer date fixed rate products (more lenders to introduce 5+ year products)

Remind me how this all came about?

After the Financial Crisis, the FCA said “no-more” to poor lending practices. Between 2014 and 2016, the FCA took a long look at what went wrong – releasing tough affordability criteria as part of the Mortgage Market Review (MMR). The new rules were to make sure a consumer didn’t end up getting a product that he (or she!) couldn’t make the payments on.

Seems reasonable.

So, what happened? The FCA’s 2016 Mortgages Market Study discovered a whole load of consumers who couldn’t move to a new product even though they were up-to-date with their payments.

To help these folks out, the FCA said the affordability rules did not apply if a consumer was moving to a new product with their current lender and did not want to borrow more. The FCA also asked lenders to help these clients move. A voluntary agreement with active lenders, applying to all consumers, led to a jump in product transfers. Result.

The FCA isn’t sure that this goes far enough. For one, it leaves the problem of consumers with inactive lenders and unregulated entities. But also, the FCA gets if a consumer if eligible then there’s no reason why they shouldn’t be able to make a switch.


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