Mental illness most common income protection claim

Ryan Bembridge

April 24, 2017

Mental illness accounted for 26% of VitalityLife’s income protection claims in 2016 – the most common reason for making a claim.

The second and third most common were musculoskeletal disorders (22%) and cancer (10%).

VitalityLIfe paid out on 93% of claims on life, serious illness and income protection in 2016.

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Broken down it paid 99% of life claims, 93% of serious Illness claims and 94% of income protection claims.

Deepak Jobanputra, deputy chief executive at VitalityLife, said: “Our aim is to give our members peace of mind about their financial future while helping them to lead healthier lives.

“These claims statistics demonstrate the real value protection products can provide and show that members and their families will be supported when they need it most.”

Emma Thomson, head of customer care at LifeSearch, added: “These are very positive claims results from VitalityLife.

“Protection policies provide much needed financial support to clients and their families when tragedy strikes, and these latest figures once again dispel the myth that these plans don’t pay out, because nearly all always do.

“They also show that young people as well as older consumers benefit from this valuable cover.

“Publishing data like this helps to further increase consumer confidence and interest in Protection and is therefore very welcome.”

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