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Nationwide and TMW go 0800 for brokers

Robyn Hall

April 23, 2014

Sales support and mortgage new business external phone numbers have all become 0800 numbers as part of a wider business move towards free to call numbers.

Ian Andrew, managing director, group intermediary sales for Nationwide, said: “This is a welcome move towards improving the experience of our intermediary partners. Given recent negative industry sentiment around call charges associated with contacting lenders, it’s a positive move to work for the benefit of all intermediaries.”

Nationwide and TMW websites will carry the new numbers on the contacts pages, apart from TMW Direct, which will be updated on Saturday April 26.

Department Current 0845 New 0800

Intermediary Sales Support 0845 601 0763 0800 545 3131

Prime Mortgage New Business 0845 609 3421 0800 464 3000

0845 609 3422 0800 464 3000

0845 609 3423 0800 464 3000

0845 604 2655 0800 464 3000

Large Loans 0845 602 7645 0800 464 3001

BDM Line 0845 850 1958 0800 464 3002

TMW New Business 0845 454 5400 08000 30 4040

0845 454 5800 08000 30 4060


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