Designed to strengthen the lines of communication between Fluent Money and their clients, the application has been in development for 12 months.
Available on both Apple and Android phones, Fluent Money believes that the app is an industry first and demonstrates its commitment to the secured loan market.
The app allows clients to track the progress of their loan in real time, with live notifications of updates and progress. They are able to contact their dedicated case manager at the click of a button, whether by phone or email and even know if the case manager is sat at their desk and able to take their call.
The next version will see the inclusion of a download and printing service for client documents and is due to launch in January, with short animated videos to explain to customers where their loan is in the approval process.
Tim Wheeldon, joint managing director of Fluent Money, said: “The Fluent View App is something that has been in the pipeline for a long time now and it is something that we are incredibly proud of.
“For a number of years we have successfully offered clients the option to track the status of their loan online.
“This has proved hugely popular and has seen an increasing percentage of clients choosing to apply online. The development of the app was the obvious next step.
“We are confident that this app will help and support our clients through every step of their loan journey. We are looking forward to developing the app further, allowing it to evolve and expand it over time.”
The Fluent View App will be available for free from Monday 19th November on iTunes.