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Newcastle Intermediaries resumes physical valuations

Jessica Bird

May 21, 2020

Truswell Newcastle remortgage products

Newcastle Intermediaries has resumed physical property valuations in England, following the easing of lockdown restrictions.

The lender’s property risk partner and main valuation panel manager, e.surv, has begun to contact agents or vendors for pipeline cases a physical inspection is necessary.

Physical valuations have resumed on properties in England on new-build, self-build and owner-occupied homes, in cases where social distancing and safety measures can be met.

John Truswell (pictured), head of intermediary mortgages at Newcastle Building Society, said: “We’re pleased to announce the reintroduction of instructing valuations following the most recent government recommendations.

“The safety of valuers and inhabitants is paramount, so we will ensure that we continue to observe social distancing, and maintain a cautious and responsible approach.

“We’re working on the basis of clearing the pipeline first, so the oldest instructions will be prioritised to ensure a fair approach to our customers.

“Where physical valuations remain restricted, we’ll work to help our customers and will aim to carry out remote valuations where possible.”


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