Paymentshield goes paperless

Ryan Bembridge

August 11, 2017

Paymentshield is now issuing home insurance policy documents online unless customers choose to opt out.

Existing customers will be invited to register to go paperless when their insurance comes up for renewal.

Jon Bowen, chief operating officer at Paymentshield, said: “Aside from its obvious ‘green’ benefits, we believe the introduction of paperless systems will help us to deliver the best possible customer service.

“Customers will have the freedom to quickly and easily access their documents online taking away the burden of paperwork and resulting in a more seamless solution.”

Bowen added: “This new digital focus will help us to stay at the top of the market by keeping up to date with ever-changing customer demands.

“Going paperless will streamline the process of receiving policy documents for customers, as well as strengthen adviser conversations about Paymentshield general insurance.”

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