Paymentshield revamps home insurance product

Michael Lloyd

January 16, 2020

Paymentshield has updated its home insurance product to enable customers to claim for accidental damage to mobile phones in the home.

Customers who choose to take the optional accidental damage cover as part of their home insurance are now able to claim for accidents that cause damage to their mobile phone while it is in their insured property.

Paymentshield will either repair or replace the phone on a new for old basis.

Rob Evans (pictured), chief executive at Paymentshield, said: “At Paymentshield, we are continually reviewing our products to ensure they offer our customers the comprehensive cover they expect.

“This latest change is an example of identifying an area where we were able to make an improvement and acting on it. Accidents happen to anyone – I have dropped, sat on and drowned phones in the past.

“Now, by simply adding Paymentshield’s improved accidental damage cover, our customers are protected from what can be a substantial unexpected cost.

“Not all insurance providers are the same and often mobile phones are excluded from accidental damage, whilst others will only replace the mobile phone with a refurbished handset.

“This is why it is so important that customers receive professional advice, to ensure the terms and conditions of their policy matches their requirements and expectations.”

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