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Private tenant satisfaction levels on the rise

Ryan Fowler

July 10, 2020

Some 84% of private tenants were satisfied in 2018/19 with their accommodation – up 1% year-on-year – according to data published by the government.

This compares to 81% in the social rented sector. The data also revealed that 73% of private renters were satisfied with the way their landlords carried out repairs and maintenance. This compared to 67% of social renters.

Ben Beadle, chief executive of the National Residential Landlords Association, said: “It is good news that private renters are increasingly satisfied with their housing and is a testament to landlords and the improvements in standards that we have seen in the sector.

“Whilst challenges clearly remain, this dispels the myth perpetrated by some, that tenants are generally unhappy with their housing.”


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