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Property Alert helps thousands in first year

Nia Williams

March 4, 2015

The service provides an early warning of possible suspicious activity on someone’s property.

Commenting, Tracey Salvin, Property Alert service manager said: “The aim of Property Alert is to help people protect their home from fraudsters. There are many people who have no idea that someone could ‘steal’ their home from under them, but unfortunately it can and does happen.

“For example, someone may pretend to be you using forged documents and sell or mortgage your home. While this is not common, when it does happen it can have devastating consequences for the victim. Imagine finding out that someone else has sold or mortgaged your property without your knowledge and disappeared with the money, leaving you to pick up the pieces.

“That is why we’ve introduced a number of anti-fraud measures at Land Registry including Property Alert.”

Example where Property Alert helped to detect fraudulent activity

Ms Anderson (names have been changed) signed up for Land Registry’s Property Alert service and placed an alert on her property. She received an email alert the very next day saying that an application to transfer her property had been made. Ms Anderson knew nothing about this and contacted Land Registry’s property fraud reporting line.

On investigation, Land Registry found that the application had been made by Ms Anderson’s father and contained evidence claiming to show that Ms Anderson’s identity had been checked by a solicitor. Ms Anderson claimed she had never been to see this solicitor and denied signing any transfer of her property. She also alleged that her father was intercepting her mail and at one time had taken her passport.

Land Registry contacted the solicitor concerned; he confirmed he had met someone claiming to be Ms Anderson but who, it turned out, must have been an imposter.

As a result of Ms Anderson contacting Land Registry, it formally notified Ms Anderson’s father of her objection to his application. As Land Regsitry didn’t receive any response from him, it cancelled his application. This allowed Ms Anderson to proceed with selling her property as she had planned to do.

Land Registry believes it has stopped fraud on properties worth more than £70 million since 2009.


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