Royal Bank of Scotland has created a director of mortgage innovation role to be held by Dan Salmons, formerly managing director of mobile and online at Paypoint.
Salmons will take charge of digitally transforming the bank after previously bringing products to market including mortgages, contactless cards, mobile payments, the first UK point of sale rewards programme, and parking payments.
Ian McLaughlin, managing director of specialist banking, said: “Our mortgage business has helped significant numbers of customers over the last few years.
“However, the market is always changing, and we need to ensure that we are forefront of developments if we are to provide customers with the best possible experience.
“With Dan’s appointment, we are significantly strengthening our innovation capabilities, and I am delighted to have someone with Dan’s track record join our team.”
Salmons is an advisory board member of business payments start-up, Modulr.
Before joining PayPoint he was global innovations director for Barclaycard, and VP of strategy for Capital One Europe.
Salmons said: “New technologies are enabling a fresh look at the home buying process, providing new opportunities to transform the customer experience.
“RBS is a significant player in the market, and has a real commitment to innovation.
“I am looking forward to working with the team, its partners and FinTechs to take the business forward and continue to improve the experience for customers.”