RBS rebrands to NatWest

Nia Williams

January 19, 2010

It is also launching a number of exclusive deals with its strategic and corporate partners and enhancing its service by streamlining its application processes. There are also plans to introduce a number of new savings, investment and protection products during the year to help advisers with their diversification plans and improvements will be introduced to its online services.

Graham Felstead, director of NatWest Intermediary Solutions, said: “Over the last couple of years, the industry has experienced a period of unprecedented change and we can expect the dynamic nature of the market to continue. We are committed to supporting the UK intermediary mortgage market and believe that the changes we are introducing will be beneficial to all of our business partners.

“We believe that the adoption of the NatWest brand for our intermediary business is a positive move to capitalise on the brand equity it has built over many years. NatWest Intermediary Solutions will now be the dedicated intermediary arm of the RBS Group offering top quality products and excellent service.

“We will continue to invest in both our technology and our processing systems. From now on, applications will be processed in a more streamlined way which will bring a greater degree of simplicity, consistency, speed and efficiency to our service. We are also working hard on improving the online functionality of our website. We expect to be able to introduce a number of enhancements later in the year.”

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