Redrow to reopen sales centres and show homes

Jessica Bird

May 13, 2020

viewings booked

Housebuilding organisation Redrow is to reopen its sales centres and show homes to buyers and existing customers from 18 May, following updated guidance from the government reopening the housing market.

Redrow has developed plans for its workforce and customers once sales centres and show homes reopen, which include social distancing protocols, cleaning regimes and a range of physical measures to reduce the spread of COVID-19.

This includes several already fitted adaptations to sales centres and site facilities.

Redrow has produced videos for both customers and construction employees, which offer clear guidance on the new processes.

The company has also invested in technology to enable smoother virtual transactions, allowing buyers to view developments and plots online, for example.

John Tutte, executive chairman at Redrow, said: “We are pleased that the government’s updated guidance now permits the reopening of our sales centres and show homes.

“This will allow existing customers already midway through the process to recommence their property transaction and for new customers to make appointments to view and reserve a new home.

“Together with the phased return of our construction workers earlier this month, we’re now able to better support our customers throughout their property journey.

“Our aim has been to create a new Redrow way of doing things for colleagues, customers and partners, which reflects best practice when it comes to social distancing and reducing the spread of COVID-19.”

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