Santander introduces 30 minute remortgaging online

Ryan Bembridge

September 12, 2016

Santander is enabling existing mortgage holders to remortgage in 30 minutes online.

The new system will ask applicants questions before providing a decision on their mortgage, while customers can save their application and resume at a later date.

Documents that are required to support the application can be uploaded customers are kept updated on the progress of their application by email.

Santander has introduced two exclusive products to entice customers to use the tool, a 60% loan-to-value 2-year fix at 1.23% and a 60% LTV 5-year fix at 1.99%, both with a £995 product fee.

Miguel Sard (pictured), managing director of mortgages at Santander, said: “Today, more and more is being done online. From small things like ordering shopping to bigger things like booking flights. When it comes to managing your mortgage, it shouldn’t be any different. We know that many people already look around for the best deals online, this tool takes it a step further, we are empowering customers to secure their mortgage online, at a time and place that suits them.

“For customers who know they want to remortgage and have found the deal that works for them, it’s a great solution. If customers have any questions or need support, we’re always on hand to help them. Today, this is a remortgage only solution. However, at a later date we hope to introduce further functionality to the tool, enabling other customers to apply online.”

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