Skipton strengthens broker support
John Scrivens is the new regional manager, intermediary relationships, and has a career in financial services which spans 18 years, including 14 within the mutual sector.
Skipton’s intermediaries relationship team now also includes Jonathan Evans, who will cover Scotland, Andrew Cutmore, who will be based on the South Coast, and Simon Tipton, who will cover Yorkshire and the North East.
This is Scrivens’ second spell with Skipton – in 2008 he joined the society as manager at its Oxford branch, and said: “I am delighted to return to the mutual sector in 2015 and am personally very excited about working at Skipton again, especially within the growing intermediary distribution.”
The society’s expanding intermediary relationship team provides support across the UK mortgage broker market.
Paul Darwin, Skipton’s head of intermediary relationships, said: “I am delighted to welcome these four new additional people to our team. We are not there just to sell rates, our job is to understand the broker’s business and add value to it.
“These are exciting times for us and these new members of the team will consolidate our position in aiming to be the best mortgage support team for brokers in the country.”
As well as a major investment in field IRMs, Skipton also has its telephone based broker support team which ensures that contact is available even if a brokers’ usual IRM is unavailable for any reason. The system means that brokers will automatically be redirected to the telephone support team if their IRM is in a meeting.
“We are constantly looking at new and innovative ways of supporting our brokers,” said Darwin. “It is the role of our IRMs to understand their individual needs and their business and to add value to it.
“We are constantly working towards an elevated level of service and are committed to providing great coverage and service.”