SmartrCriteria searches reach record volume as complex cases rise

Jake Carter

April 29, 2021


Legal & General Mortgage Club’s SmartrCriteria tool tracked a record number of searches last month, after volumes jumped 17% between February and March.

However, data from SmartrCriteria searches showed an increase in searches for borrowers with financial complications such as credit impairments, furloughed income, or multi-stream income.

SmartrCriteria’s most searched criteria point last month related to mortgages suited to borrowers with a satisfied default, indicating that many borrowers have recently settled missed payments .

These searches increased by over 40% between February and March, whilst searches for borrowers with outstanding missed payments – unsatisfied defaults – also jumped by 28%.

Similarly, demand for furlough-friendly mortgages remained high, and despite overall volumes having dipped by just over 9%, this was advisers’ second most searched criteria point in March.

Searches for applicants with a second job increased by 51%, a further indication of financial strain on customers.

Clare Beardmore, head of mortgage transformation and operations at Legal & General Mortgage Club, said: “While it is clear that various government incentives are driving many to push ahead with their homeownership plans, the rising number of searches for lenders who will accept applicants with credit impairments and multiple income streams shows that the economic impact of the crisis continues to be felt by many.

“While activity in the housing market may be high, advisers are increasingly needing powerful tools to help them progress complex cases.

“Our sourcing technology continues to be an ally to intermediaries, helping them match clients with lenders no matter their borrowing needs.

“We remain committed to introducing further improvements to the proposition and look forward to delivering additional product enhancements to help intermediaries through this current busy period and beyond.”

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