Prior to Phillips appointment to Source’s senior management team he worked in the intermediary division of AXA PPP Healthcare for more than thirteen years.
Kevin Paterson, managing director at Source, said: “Mark is a terrific fit with the Source. He has a great understanding of the needs of the broker market and brings with him a wealth of experience in delivering service excellence through resource and workflow management.
“ It was clear throughout the selection process that this was someone who shares our philosophy of putting the customer at the heart of everything we do.”
Phillips cited Source’s reputation for quality of service as a major attraction and said that he was excited by the opportunity to “take up the reins on such a strong team”.