Sue Slipman appointed chairman of Ombudsman Service
The Board runs the single ombudsman scheme set up by the FSA under the Financial Services and Markets Act 2000 to deal with complaints against the financial services sector.
Commenting on the appointment, FSA chairman, Howard Davies, said: “I am very pleased that Sue Slipman is to succeed Andreas Whittam Smith as chairman of the FOS. Andreas has led the smooth transition from eight former complaint schemes into a single body, a significant and valuable achievement for financial services consumers and firms. As a result, the FOS has established itself as an effective dispute resolution service and I have every confidence that Ms Slipman, with her wealth of expertise and experience, will take forward the work of the service in meeting its obligations in the face of changing markets.”
Slipman joins the FOS from Camelot Group plc, where she has been responsible for environmental and social responsibility since 1998. Previously she was director of the Gas Consumer Council, the statutory body responsible for all aspects of consumer representation and complaint management in the gas industry. From 1985 to 1995, she was director of the National Council for One Parent Families.