TBMC is revamping both its website and application form this year.
The new website will contain user guides to help brokers understand issues, like limited company buy-to-let and lending on HMOs.
The application system – which is aimed to be released by March – will enable brokers to enter a client’s details on the packager’s website. That data will then be repopulated automatically rather than manually.
Jane Simpson, managing director of TBMC, said: “Following the October PRA changes a lot of underwriters are asking for things like business plans and cashflow forecasts and you get the sense that a number of brokers don’t fully understand what they want.
“While we are spending time with brokers to make this clear we want our new website to be a source of information – rather than having to go back and forth with underwriters.”
She added: “The application form is a massive timesaver for us and brokers as well.
“We’ve designed it to be streamlined and very clean – far too many lenders have complicated systems to fill out.”
Currently brokers using the buy-to-let and commercial-focused master broker use a paper based form or fill in an online form which is emailed to TBMC.
Simpson admitted the current website is rather stagnant, hence she envisions having a more interactive website while retaining the same branding.