Zoopla gives agents the chance to use portal for free

Jake Carter

March 20, 2020


Zoopla has launched two fee structures for new and existing customers to help mitigate the financial impact of coronavirus on agent businesses, with one option being nine months of Zoopla for free. 

This option allows a customer to access the firm’s portal for free for nine months, however, they must sign up to an 18 month contract after the nine month period ends.

The second option offers three months of portal usage entirely free, returning to normal fee levels thereafter, as part of an 18-month contract that follows the free term.

This option may be extended to five months, depending on whether government limitations to control coronavirus have been lifted.

For both agreements, price increases will not exceed the RPI for the duration of the contract.

According to Zoopla, agents are able to sign up to either deal up until the end of April 2020, with the new terms to take effect from 1 May 2020.

Charlie Bryant, chief executive of Zoopla, said: “We have said consistently that agents are at the heart of everything we do, and today’s actions demonstrate the role we can play in helping to secure the long-term success of our agent partners.

“It’s our aim to support and work alongside agents to unlock new opportunities, deliver the utmost value for money, and to bolster them during this difficult period.

“This isn’t something we wanted to rush; we have taken the time to speak to our customers to get these options right for them.

“We know each agent is different, which is why we have two compelling offers available. Both options are simple, concise, and there are no hidden clauses.

“Available to new and existing customers, we hope that they provide a financial cushion for agents that alleviates pain points and meets their respective needs.”

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